Welcome to Conway Claims Payment LLC. To ensure a safe, transparent, and efficient escrow service, we ask all users to adhere to the following rules:
1. Upfront Payment of Fees
All escrow fees must be paid upfront before a transaction is processed. Our charges are separate and will not be deducted from your main escrow balance or transaction funds.
2. Honest and Accurate Information
Users must provide truthful and accurate information during registration and throughout transactions. Misrepresentation may lead to suspension or termination of service.
3. Compliance with Laws
All transactions must comply with applicable local, national, and international laws and regulations. Illegal activities, including money laundering or fraud, are strictly prohibited.
4. Use of Escrow Services
Escrow services are to be used only for transactions explicitly agreed upon by both parties. Conway Claims is not responsible for disputes outside of the escrow agreement.
5. Dispute Resolution
In case of disputes, both parties agree to cooperate fully with Conway Claims' dispute resolution process. Final decisions made by Conway Claims are binding.
6. Account Security
Users are responsible for maintaining the confidentiality of their account credentials. Any unauthorized use should be reported immediately.
7. No Refund on Fees
Escrow fees paid upfront are non-refundable, regardless of the outcome of the transaction.
8. Transaction Limits and Verification
Certain transactions may require additional verification or fall under limits depending on amount, type, or jurisdiction. Conway Claims reserves the right to request additional documentation.
9. Termination of Service
Conway Claims reserves the right to suspend or terminate accounts that violate these rules or engage in suspicious activities.
10. Changes to Company Rules
We may update these rules periodically. Users will be notified of significant changes and continued use of our services constitutes acceptance of the updated terms.